Customer Service


Villimiehenkatu 1
53100 Lappeenranta
Tel. (05) 616 2220

Customer Service Center Winkki
City Hall Info Center

Opening Hours

From Mondays to Fridays,
8.30 am to 4.30 pm

Telephone and online services

Read more about Winkki
Opening hours


Shopping centre IsoKristiina
Brahenkatu 5

Monday - Friday from 10 am - 5 pm

phone: +358 5 667 788
email: or by chat-service

Ukraine/Russia/Nato - for the media

Click here for further information


Coronavirus COVID-19

Due to the coronavirus there are changes required by the Government's policy to services provided by schools, libraries, museums and sports facilities etc.

Further information about the city’s services: 

Customer Service Center Winkki (ENG)
Tel. + 358 (0)5 616 2220

Lappeenranta Tourist Information (ENG and RUS)
Tel. +358 (0)5 667 788


Information about the regional COVID-19 situation and the valid recommendations in South Karelia:

South Karelia Social and Health Care District (Eksote)

COVID-19 situation in Finland:

Finnish Institute for Health and Welfare